Refund & Returns Policy
1. Return Eligibility
Returns are accepted within 30 days of delivery for eligible items.
Items must be unused, unworn, and in original packaging with all tags attached.
Proof of purchase (order number or receipt) is required for all returns.
2. Exchange Policy
Exchanges must be requested within 7 days of delivery.
If the requested exchange item is unavailable, a refund will be issued instead.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Process
Refunds are processed to the original payment method used at checkout.
Once returned items are inspected, refunds are initiated within 1 business day.
Partial refunds may apply if items are not returned in original condition.
4. Non‑Returnable Items
The following items are non‑returnable and non‑refundable:
Sale or clearance items marked “Final Sale.”
Gift cards.
Shipping charges (including deductions for free shipping promotions).
5. Damaged or Incorrect Items
If you receive a defective or incorrect item, notify us within 2 days of delivery.
Discount Line Hub will provide a prepaid return label and issue either:
A full refund, or
An exchange for the correct item.
6. Late Returns
Returns initiated after 30 days or exchanges after 7 days will not be processed.
Items returned outside the allowed window will be shipped back at the customer’s expense.
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7. Gift Returns
Gift items may be returned or exchanged with proof of purchase or a gift receipt.
Refunds for gifts will be issued to the original payment method used by the purchaser.
8. Customer Responsibilities
Ensure accurate shipping and billing details are provided at checkout.
Cover return shipping costs unless otherwise specified.
Retain tracking information for all returned packages.
9. Contact Information
For refund or return inquiries:
orders@discountlinehub.online (new orders)
support@discountlinehub.online (refunds & exchanges)
Call +1 (760) 935‑3504
6112 Fauna Ct, San Diego, CA 92115, USA
